This course covers the principles of quality management to include basic probability and statistics concepts, control charts for attributes, sampling plans, quality audits and cost. Both quantitative and qualitative perspectives are presented.
Course Credits: 3
Prerequisites: MNGT 2342
Student Learning Outcomes
By the end of this course, students will be able to:
- Understand Quality Concepts
- Design and Assure Quality
- Implement Quality
- Forever Improve the Quality System
The case study approach is used to examine much of the material and includes oral presentations, critiques, and written reports.