Course Description
This course examines the planning, design, execution, and coordination of all activities that create goods or provide services. It addresses how upper level management can improve decision-making in both the manufacturing and service sectors. The course introduces productivity, competitiveness, and strategy; decision-making; quality management; product and service design; process selection and capacity planning; linear programming; facility layout; location planning and analysis; the transportation model; project management; design of work systems; and learning curves.
Course Credits: 3
Prerequisites: BUSI 2342 Principles of Statistics
Student Learning Outcomes
The purpose of this course is to assist students in developing an understanding of the issues, principles, tools and decision processes involved in designing and effectively managing the operations of an enterprise. Upon successful completion of this course, students will have reliably demonstrated the ability to:
LO 1: Recognize how operations management contributes to the achievement of an organization’s strategic objectives in modern society
LO 2: Develop the ability to design and deliver effective production and operations in organizations
LO 3: Analyze various operations methods used in enterprises to improve production settings
LO 4: Realize the importance of projects and project management in operations