The role of the operations management function within the context of an organization, be it public or private, profit or nonprofit, manufacturing or service. The course emphasizes the application of concepts of process analysis, material management, and quality management. Both quantitative and behavioral perspectives are presented.
Course Credits: 3
Prerequisites: Graduate standing.
Student Learning Outcomes
The purpose of this course is to assist students in developing an understanding of the issues, principles, tools, and decision processes involved in designing and effectively managing the operations of an enterprise. Upon successful completion of this course, students will have reliably demonstrated the ability to:
- Assess how operations management contributes to the achievement of an organization’s strategic objectives in modern society.
- Develop the ability to design and deliver effective production and operations in organizations.
- Analyze various operations methods used in enterprises to improve production settings.
- Recognize the importance of projects and project management in operations.